gaspolPrivacy Policy
This page describes what we collect when you use gaspol and how we keep that data protected. We take your privacy seriously and follow industry-standard practices to safeguard your personal information. Our data handling complies with applicable regulations in jurisdictions where we operate.
When you register an account on gaspol, deposit funds, or place entries on football markets, live-dealer tables, or slot games, you provide us with personal and financial data. We use this information to verify your identity, process your payments, detect fraud, and comply with anti-money-laundering laws.
This policy explains what data we collect, how we use it, who may access it, and what rights you have. If you have questions about our privacy practices, contact our support team in English.
Data we collect on our gaspol platform
We collect your full legal name, email address, date of birth, and government-issued identity document number during account registration. You also provide images or scans of your identity documents — typically a passport, national ID card, or driver's license — so we can verify your identity.
We record your phone number (optional but recommended for account recovery), physical address, and banking details. When you deposit or withdraw, we collect payment method information — for example, your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet account details, or your mobile banking, local payment, online payment, e-wallet bank account number.
We also collect technical information: your IP address, device type, browser version, and operating system. We track your account activity — login times, entries placed on Liga 1 or Champions League fixtures, amounts wagered, and game history. We use cookies and similar tracking technologies to understand how you navigate our platform.
How we use your data on gaspol
Our primary use is identity verification. We are required by law to confirm that you are who you claim to be and that you meet eligibility requirements. This Know Your Customer (KYC) process is mandatory in all jurisdictions where we operate.
We use your data to process deposits and withdrawals. When you fund your account via mobile banking or local payment, or transfer funds from online payment, e-wallet, mobile banking, or local payment, we need your banking information to route the transaction correctly.
We monitor account activity to detect fraud and prevent money laundering. If we notice unusual patterns — for example, very large deposits followed by immediate withdrawal requests, or entries placed during Idul Fitri when markets are closed — we may freeze the account temporarily and ask for additional verification.
We also use your data to improve our platform. We analyze aggregate patterns (not individual entries) to understand which football tournaments or casino games are most popular, and we use this insight to optimize our offering.
Third parties who access your data
Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your banking information so they can verify and process your transactions. We do not control their privacy practices; each payment provider has its own privacy policy.
We may share your data with law-enforcement agencies, financial regulators, or government authorities if we are required to do so by valid court order, subpoena, or applicable law. We will notify you of such disclosure unless we are legally prohibited from doing so.
We use service providers for technical support — for example, cloud servers that host our platform. These providers may process your data as part of their service, but they are contractually bound to protect it and may not use it for their own purposes.
Cookies and tracking on gaspol
We use cookies — small text files stored on your device — to remember your login status and user preferences. This lets you stay logged into gaspol without re-entering your credentials every time you return.
We use analytics tools to track how users navigate our platform. For example, we see which sections of gaspol are visited most often (e.g., Liga 1 markets vs. live-dealer tables) and how long users spend on each page. This data helps us design a better user experience but does not identify you personally.
Data security on our gaspol platform
We encrypt all data in transit using TLS (Transport Layer Security) encryption. This means information sent between your device and our servers cannot be read by third parties.
We store data on secure servers protected by firewalls and intrusion-detection systems. We do not store passwords in plain text; we use cryptographic hashing so even we cannot read your password.
Our servers may be located outside your jurisdiction. Data sent from the European Union, United States, or other regions may be processed in different countries. By using gaspol, you consent to this cross-border data transfer.
Data retention on gaspol
We retain your personal data as long as your account is active. If you close your account, we retain data for a period longer than account closure — typically several years — to comply with financial record-keeping and anti-money-laundering regulations.
You may request deletion of non-essential data by contacting our support team. However, we must retain your identity information, transaction history, and banking records as required by law.
Your rights regarding your data
You have the right to request access to your personal data. Contact our support team and we will provide a copy of the information we hold about you.
You have the right to request correction of inaccurate data. If your name, address, or other information is wrong, contact us and we will update it.
In certain jurisdictions, you have the right to request deletion of non-essential data, subject to our legal obligation to retain financial and anti-fraud records. You may also have the right to restrict how we process your data or to object to certain uses.
Key takeaways
- We collect identity, payment, and technical data to verify your account and process transactions
- We use encryption and secure servers to protect your data from unauthorized access
- We share data with payment providers and, if required by law, with government agencies
- We retain your data as long as your account is active, plus years beyond closure for legal compliance
- You can request access, correction, or deletion of your data by contacting our support team
Our gaspol privacy commitment
We at gaspol take privacy seriously. Your identity information, financial data, and account activity are treated as confidential and protected by industry-standard security measures. We do not sell your data, and we disclose it only when legally required or when necessary to provide our service.
We operate in multiple jurisdictions, and our data handling complies with applicable laws. If you have concerns about how we handle your data, or if you wish to exercise your rights, contact our support team. We are committed to transparency and will respond to your inquiries in English.
For more information about how we use specific data in relation to account verification and regulatory compliance, see our terms and conditionsFor questions about legal obligations, see our legal notice
Legal and jurisdiction information
Service availability
We at gaspol offer our platform and services only in jurisdictions where applicable local law permits online gaming and wagering. Our operation is governed by a jurisdiction-restricted framework, meaning access to our sportsbook (Liga 1, Piala Indonesia, Champions League, and other football markets), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets is available only in regions where we hold appropriate licenses or where local law expressly permits such services. We do not target users in jurisdictions where online gaming is prohibited by law. If you attempt to access gaspol from a location where local legislation forbids online gaming, our system will detect this and restrict access or close your account if one already exists. Technical accessibility of our website from a particular region does not imply that we are licensed, authorized, or legally permitted to offer our services in that region. We maintain the unilateral right to restrict access, refuse service, or terminate accounts if we determine that a user is accessing from an unauthorized jurisdiction or where local law forbids our operation. For clarity on whether our services are available in your specific jurisdiction, please consult our legal notice or contact our support team in English.
Account eligibility
When you register an account with gaspol, you certify that you meet all eligibility requirements applicable under the laws of your own jurisdiction. We do not set a single universal age requirement; instead, we defer to the legal standards of your location. During account creation, you confirm that you meet your jurisdiction's age-of-majority standard and any other eligibility criteria for participation in online gaming. Your account must be registered under your true legal name, and you must provide government-issued identity documentation (such as a passport, national ID card, or driver's license) that matches the name on your account. Underage individuals are strictly prohibited from registering or using gaspol under all circumstances, regardless of jurisdiction or claimed parental consent. We enforce age verification through our Know Your Customer (KYC) system, which cross-checks your provided identity documents against your registered details. If we discover that an account was registered by an ineligible person, we close the account immediately and process any remaining balance according to applicable regulations. Accounts may not be registered by corporate entities, trusts, partnerships, or third parties acting on behalf of another person. Each account is tied to a single individual's true identity and verified against one legal identity document.
Local-law responsibility
You are solely and entirely responsible for verifying that your access to and use of gaspol complies with the laws, regulations, and legal requirements applicable in your jurisdiction. We make no legal representation that gaspol is lawfully available, licensed, or permitted in your location, and we do not provide legal advice. Before registering an account or depositing funds, you should conduct thorough research into your local gaming laws, any applicable taxes or reporting obligations, and any specific restrictions that may apply to online gaming or wagering in your region. Some jurisdictions permit online gaming under government license; others prohibit it entirely; still others restrict certain game types (for example, esports or live-dealer tables) or impose detailed compliance requirements on players. It is your legal obligation to understand these rules and comply with them. If you choose to access gaspol despite uncertainty or legal prohibition in your jurisdiction, you do so entirely at your own legal and financial risk. We cannot and will not refund deposits, account balances, or winnings if you later discover that your access was unlawful under your local law. By registering and using gaspol, you represent and warrant that you have undertaken necessary legal inquiry and that you believe your use complies with your jurisdiction's law. We strongly recommend consulting a qualified attorney licensed in your location before registering or depositing funds.
Data and privacy scope
During account registration and verification on gaspol, we collect personal data including your full legal name, email address, date of birth, identity document number, and images of your government-issued identity documents. We also record your IP address, device information, and payment method details (such as your DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS account details or your BCA, Mandiri, BRI, BNI bank account information). This data is collected for Know Your Customer (KYC) compliance, anti-money-laundering (AML) verification, fraud prevention, and account security. Our comprehensive data collection, storage, usage, retention, and disclosure practices are detailed in our privacy policy (this document). We use industry-standard encryption to protect your data in transit and at rest. We do not sell personal information to third parties for marketing purposes. We may share data with law-enforcement agencies, regulatory authorities, and government bodies if required by valid legal process, court order, or applicable law. We also share payment data with your bank or payment provider for transaction processing and regulatory compliance. Your data is retained for as long as your account is active, plus an extended period following account closure as required by financial and anti-money-laundering regulations. You have the right to request access to your stored data and, in certain jurisdictions, to request deletion of non-essential information, subject to our legal obligation to retain financial records.
Contact for legal inquiries
If you have legal questions, privacy concerns, data-access requests, or jurisdiction-related inquiries about gaspol, you may contact our support team through the channels listed on our website. We provide English-language support for legal and compliance questions. For formal legal notices, data-subject access requests, regulatory correspondence, or official inquiries from government or law-enforcement agencies, please submit your request to our designated legal-contact address, which is provided on our legal notice page. We aim to respond to routine data-access and privacy inquiries within ten business days and to formal legal requests within five business days; however, during peak periods (such as major football tournaments like Champions League or Piala AFF, or holiday windows like Idul Fitri, Idul Adha, or Imlek), response times may extend. For urgent matters, data-breach reports, or account compromise, clearly mark your submission as urgent when submitting. We maintain detailed records of all legal inquiries, data-subject access requests, and our responses to ensure transparency and accountability. If you are a regulatory authority, law-enforcement agency, or government body seeking user information or transaction details, you must follow the formal legal-process procedures outlined in our legal notice. We do not provide personal information or transaction data in response to informal requests; all such requests must come through official legal channels with appropriate legal authority and documentation.